FAQ

Frequently Asked Questions

What is Mak Tok?

In some parts of Malaysia, grandmother is referred to as Mak Tok. 

Did you name the company Mak Tok because it is your grandmother’s recipe?

Nope! Find out the answer by reading our story here: https://maktok.com/our-chilli-paste-story/

How do you use the paste?

Our pastes can be used as a condiment or for cooking. Eat it with some cheese and crackers, or use it as a stir fry! You can be as creative as you want with our chilli paste. For some inspiration, check out our recipes HERE.

How long do they last once opened?

Two months in the fridge.

Can I get them in any stores?

Find out where you can get them at https://maktok.com/stockists/

How do I contact you?

We can be contacted via our social media:

Facebook: @maktok.uk

Instagram: @maktok.uk

Twitter: @maktok_uk

Or simply email us: info@maktok.com

How long will it take for my order to arrive after I make payment?

We aim to deliver your order within 3 to 5 working days. 

What are the payment methods available?

Debit/credit card or PayPal.

Can I pay using PayPal without a PayPal account?

Yes! It is commonly misunderstood that a Paypal account is needed to make payments through PayPal. Truth is, you don’t need one. Having a PayPal account will allow you the added ease of use. Without a Paypal account, all you need is any debit/credit card that is supported by PayPal i.e. visa, MasterCard, Maestro, or American Express.