Mak Tok cannot accept returns or exchanges of our products due to their perishable nature. We have to comply to strict food safety regulations which means it is not possible for us to accept returns or exchange products once they have reached you the customer. For more information, please read our terms and conditions of purchase which every customer agrees to before making their Mak Tok purchase.
Whilst Mak Tok take every care in packaging our products for shipment, so that they arrive in perfect condition to you. However, if your the products are damaged or broken in any way upon receiving your Mak Tok orders, please inform us immediately at email@example.com and upload a photograph of the damaged goods. We will send you another product as soon as possible and contact our courier to tell them to take extra care!
If you have any other queries relating to returning a product, please drop us an email at firstname.lastname@example.org and we will get back to you.